Last Updated: Sep 1, 2007
Host Tailor is committed to protecting your privacy. Please read the Host
Tailor Online Privacy Statement below and also any supplemental information listed
to the right for additional details about particular Host Tailor sites and services
that you may use.
This Host Tailor Online Privacy Statement applies to data collected by Host
Tailor through the majority of its websites and services, as well as its offline
product support services. It does not apply to those Host Tailor sites, services
and products that do not display or link to this statement or that have their own
privacy statements.
Collection of Your Personal Information
In order to access some Host Tailor services, you will be asked to sign in with
an e-mail address and password, which we refer to as your credentials. In most cases,
these credentials will be part of the Host Tailor Network, which means
you can use the same credentials to sign in to many different Host Tailor sites
and services, as well as those of select Host Tailor partners. By signing in
on one Host Tailor site or service, you may be automatically signed into other
Host Tailor sites and services. If you access our services via a mobile phone,
you may also use your telephone number and a PIN as an alternative credential to
your username and password. As part of creating your credentials, you may also be
requested to provide questions and secret answers, which we use to help verify your
identity and assist in resetting your password, as well as an alternate email address.
Some services may require added security, and in these cases, you may be asked to
create an additional security key. Finally, a unique ID number will be assigned
to your credentials which will be used to identify your credentials and associated
information.
At some Host Tailor sites, we ask you to provide personal information, such
as your e-mail address, name, home or work address or telephone number. We may also
collect demographic information, such as your ZIP code, age, gender, preferences,
interests and favorites. If you choose to make a purchase or sign up for a paid
subscription service, we will ask for additional information, such as your credit
card number and billing address, that is used to create a Host Tailor billing
account.
We may collect information about your visit, including the pages you view, the links
you click and other actions taken in connection with Host Tailor sites and services.
We also collect certain standard information that your browser sends to every website
you visit, such as your IP address, browser type and language, access times and
referring website addresses.
When you receive newsletters or promotional e-mail from Host Tailor, we may
use web beacons (described below), customized links or similar technologies to determine
whether the e-mail has been opened and which links you click in order to provide
you more focused e-mail communications or other information.
In order to offer you a more consistent and personalized experience in your interactions
with Host Tailor, information collected through one Host Tailor service
may be combined with information obtained through other Host Tailor services.
We may also supplement the information we collect with information obtained from
other companies. For example, we may use services from other companies that enable
us to derive a general geographic area based on your IP address in order to customize
certain services to your geographic area.
Use of Your Personal Information
Host Tailor collects and uses your personal information to operate and improve
its sites and deliver the services or carry out the transactions you have requested.
These uses may include providing you with more effective customer service; making
the sites or services easier to use by eliminating the need for you to repeatedly
enter the same information; performing research and analysis aimed at improving
our products, services and technologies; and displaying content and advertising
that are customized to your interests and preferences.
We also use your personal information to communicate with you. We may send certain
mandatory service communications such as welcome letters, billing reminders, information
on technical service issues, and security announcements. Some Host Tailor services,
such as TaskTailor.com, may send periodic member letters that are considered part of
the service. We may also occasionally send you product surveys or promotional mailings
to inform you of other products or services available from Host Tailor and its
affiliates.
Personal information collected on Host Tailor sites and services may be stored
and processed in Hong Kong or any other country in which Host Tailor
or its affiliates, subsidiaries or agents maintain facilities, and by using a Host
Tailor site or service, you consent to any such transfer of information outside
of your country. Host Tailor abides by the safe harbor framework as set forth
by the Hong Kong Government and the U.S. Department of Commerce regarding the collection, use, and retention
of data from the European Union.
Sharing of Your Personal Information
Except as described in this statement, we will not disclose your personal information
outside of Host Tailor and its controlled subsidiaries and affiliates without
your consent. Some Host Tailor sites allow you to choose to share your personal
information with select Host Tailor partners so that they can contact you about
their products, services or offers. Other sites, such as TaskTailor.com, do not share your
contact information with third parties for marketing purposes, but instead may give
you a choice as to whether you wish to receive communications from Host Tailor
on behalf of external business partners about a partner's particular offering (without
transferring your personal information to the third party). See the Communication
Preferences section below for more information.
Some Host Tailor services may be co-branded and offered in conjunction with
another company. If you register for or use such services, both Host Tailor
and the other company may receive information collected in conjunction with the
co-branded services.
We occasionally hire other companies to provide limited services on our behalf,
such as handling the processing and delivery of mailings, providing customer support,
hosting websites, processing transactions, or performing statistical analysis of
our services. Those companies will be permitted to obtain only the personal information
they need to deliver the service. They are required to maintain the confidentiality
of the information and are prohibited from using it for any other purpose.
We may access and/or disclose your personal information if we believe such action
is necessary to: (a) comply with the law or legal process served on Host Tailor;
(b) protect and defend the rights or property of Host Tailor (including the
enforcement of our agreements); or (c) act in urgent circumstances to protect the
personal safety of users of Host Tailor services or members of the public.
Accessing Your Personal Information
You may have the ability to view or edit your personal information online. In order
to help prevent your personal information from being viewed by others, you will
be required to sign in with your credentials (e-mail address and password). The
appropriate method(s) for accessing your personal information will depend on which
sites or services you have used.
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HostTailor.com - You can access and update your profile on HostTailor.com by
visiting the HostTailor.com Profile Center.
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Host Tailor Billing and Account
Services - If you have a Host Tailor Billing account, you can add to or update
your information at the Host Tailor Billing website by clicking on the "Personal
Information" or "Billing Information" links. If you have used TaskTailor.com services, you
can update your profile information, change your password, view the unique ID associated
with your credentials, or close certain accounts by visiting TaskTailor.com.
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TaskTailor.com Public Profile - If you have created a public profile on TaskTailor.com,
you may also edit or delete information in your public profile by going to the TaskTailor.com
Member Directory.
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Host
Tailor Partner Programs - If you are registered with Host Tailor Partner Programs,
you can review and edit your profile by clicking Manage Your Account on the Partner
Program website.
Some Host Tailor sites or services may collect personal information that is
not accessible via the links above. However, in such cases, you may be able to access
that information through alternative means of access described by the service. Or
you can write us by using our Web form and we will contact you within 30 days regarding
your request.
Communication Preferences
You can stop the delivery of future promotional e-mail from Host Tailor sites
and services by following the specific instructions in the e-mail you receive.
You may also have the option of proactively making choices about the communications
you receive from particular Host Tailor sites or services by visiting and signing
into the following pages:
The HostTailor.com Profile Center allows you to choose whether you wish to
receive marketing communications from HostTailor.com, to select whether Host
Tailor.com may share your contact information with selected third parties, and to
subscribe or unsubscribe to newsletters about our products and services.
The TaskTailor.com
Preferences page allows you to choose whether you
wish to receive marketing material from TaskTailor.com. You may subscribe and
unsubscribe to TaskTailor.com Newsletters by going to the TaskTailor.com Newsletters website.
If you are registered with Host Tailor Partner
Programs, you can set your contact preferences or choose to share your contact information
with other Host Tailor partners by clicking Manage Your Account on the Partner
Program website. These communication choices do not apply to mandatory service communications
that are considered part of certain Host Tailor services, which you may receive
periodically unless you cancel the service.
Security of Your Personal Information
Host Tailor is committed to protecting the security of your personal information.
We use a variety of security technologies and procedures to help protect your personal
information from unauthorized access, use, or disclosure. For example, we store
the personal information you provide on computer systems with limited access, which
are located in controlled facilities. When we transmit highly confidential information
(such as a credit card number or password) over the Internet, we protect it through
the use of encryption, such as the Secure Socket Layer (SSL) protocol.
If a password is used to help protect your accounts and personal information, it
is your responsibility to keep your password confidential. Do not share this information
with anyone. If you are sharing a computer with anyone you should always choose
to log out before leaving a site or service to protect access to your information
from subsequent users.
Collection and Use of Children's Personal Information
Many Host Tailor sites and services are intended for general audiences and do
not knowingly collect any personal information from children. When a Host Tailor
site does collect age information, and users identify themselves as under 13, the
site will either block such users from providing personal information, or will seek
to obtain consent from parents for the collection, use and sharing of their children's
personal information. We will not knowingly ask children under the age of 13 to
provide more information than is reasonably necessary to provide our services.
Please note that if you grant consent for your child to use Host Tailor services,
this will include such general audience communication services as e-mail, instant
messaging, and online groups, and your child will be able to communicate with, and
disclose personal information to, other users of all ages. Parents can change or
revoke the consent choices previously made, and review, edit or request the deletion
of their children's personal information.
If we change
this privacy statement in a way that expands the collection, use or disclosure of
children's personal information to which a parent has previously consented, the
parent will be notified and we will be required to obtain the parent's additional
consent.
We encourage you to talk with your children about communicating with strangers and
disclosing personal information online. You and your child can visit our online
safety resources for additional information about using the Internet safely.
Use of Cookies
Host Tailor websites use "cookies" to enable you to sign in to our services
and to help personalize your online experience. A cookie is a small text file that
is placed on your hard disk by a Web page server. Cookies contain information that
can later be read by a web server in the domain that issued the cookie to you. Cookies
cannot be used to run programs or deliver viruses to your computer.
Host Tailor websites use cookies to store your preferences and other information
on your computer in order to save you time by eliminating the need to repeatedly
enter the same information and to display your personalized content and appropriate
advertising on your later visits to these sites.
When you sign in to a site using your credentials, the Host Tailor
Network stores your unique ID number, and the time you signed in, in an encrypted
cookie on your hard disk. This cookie allows you to move from page to page at the
site without having to sign in again on each page. When you sign out, these cookies
are deleted from your computer. The Network also uses cookies to improve
the sign in experience. For example, your e-mail address may be stored in a cookie
that will remain on your computer after you sign out. This cookie allows your e-mail
address to be pre-populated, so that you will only need to type your password the
next time you sign in. If you are using a public computer or do not otherwise want
this information to be stored, you can select the appropriate radio button on the
sign-in page, and this cookie will not be used.
You have the ability to accept or decline cookies. Most Web browsers automatically
accept cookies, but you can usually modify your browser setting to decline cookies
if you prefer. If you choose to decline cookies, you may not be able to sign in
or use other interactive features of Host Tailor sites and services that depend
on cookies.
Use of Web Beacons
Host Tailor Web pages may contain electronic images known as Web beacons - sometimes
called single-pixel gifs - that may be used to assist in delivering cookies on our
sites and allow us to count users who have visited those pages and to deliver co-branded
services. We may include Web beacons in promotional e-mail messages or our newsletters
in order to determine whether messages have been opened and acted upon.
Host Tailor may also employ Web beacons from third parties in order to help
us compile aggregated statistics and determine the effectiveness of our promotional
campaigns. We prohibit Web beacons on our sites from being used by third parties
to collect or access your personal information.
Finally, we may work with other companies that advertise on Host Tailor sites
to place Web beacons on their sites in order to allow us to develop statistics on
how often clicking on an advertisement on a Host Tailor site results in a purchase
or other action on the advertiser's site.
Use of Third Party Ad Networks
The majority of the online banner advertisements you see on Host Tailor Web
pages are displayed by Host Tailor. However, we allow other companies, called
third-party ad servers or ad networks, to display advertisements on Host Tailor
Web pages. Some of these ad networks may place a persistent cookie on your computer
in order to recognize your computer each time they send you an online advertisement.
In this way, ad networks may compile information about where you, or others who
are using your computer, saw their advertisements and determine which ads are clicked
on. This information allows an ad network to deliver targeted advertisements that
they believe will be of most interest to you. Host Tailor does not have access
to the cookies that may be placed by the third-party ad servers or ad networks.
Host Tailor maintains relationships with a number of the third-party ad networks
currently operating such as: Avenue A; BlueStreak; DoubleClick; Mediaplex; Pointroll;
RealMedia; TangoZebra; and Unicast. Those ad networks that use persistent cookies
may offer you a way to opt out of ad targeting. You may find more information at
the website of either the individual ad network or the Network Advertising Initiative.
Controlling "Spam" or Unsolicited E-mail
Host Tailor is concerned about controlling unsolicited commercial e-mail, or
"spam." Host Tailor has a strict Anti-Spam Policy prohibiting the use of a Host Tailor
or other TaskTailor.com e-mail account to send spam. Host Tailor will not sell, lease or
rent its e-mail subscriber lists to third parties. While Host Tailor continues
to actively review and implement new technology, such as expanded filtering features,
there is no currently available technology that will totally prevent the sending
and receiving of unsolicited e-mail. Using tools such as the Inbox Protector and
being cautious about the sharing of your e-mail address while online will help reduce
the amount of unsolicited e-mail you receive.
Enforcement of This Privacy Statement
If you have questions regarding this statement, you should first contact us by using
our Web form.
Changes to This Privacy Statement
We will occasionally update this privacy statement to reflect changes in our services
and customer feedback. When we post changes to this Statement, we will revise the
"last updated" date at the top of this statement. If there are material changes
to this statement or in how Host Tailor will use your personal information,
we will notify you either by prominently posting a notice of such changes prior
to implementing the change or by directly sending you a notification. We encourage
you to periodically review this statement to be informed of how Host Tailor
is protecting your information.
Contacting Us
Host Tailor welcomes your comments regarding this privacy statement. If you
have questions about this statement or believe that we have not adhered to it, please
contact us by using our Web form.